How We Can Help

Help when you need it, day or night.

Care and support is available 24 hours a day, 7 days a week at C3.

WHERE IS C3356 LOCATED?

  • Beside Mission Hospital’s St. Joseph’s Campus
  • Located on the bus line – the stop is at the intersection of Florence St. and Biltmore Ave.

WHO IS SERVED?

Anyone who is experiencing behavioral health crisis will be served at C3356, regardless of insurance or financial status. Individuals who come in for routine services (not in crisis) will participate in a screening process to identify their insurance status and to determine eligibility for services.  Medicaid and Medicare are accepted, as well as many other insurance sources.  People of all ages can come to C3356 for crisis services.  Children in crisis will be assessed, receive stabilization and support, and ultimately be referred to a location specializing in children’s services.

If, during the initial visit, an emergency medical need is identified, the individual will be referred to the Mission Emergency Department.

HOW TO ACCESS C3356

You may come to C3356 and walk in the front door during business hours (8am – 5pm, Monday – Friday) to learn about services and to ask for help.

  • You will be seen by an RHA staff member for an initial meeting to help determine your needs. Typically, you are talking with a staff member within 15 minutes of approaching the front desk at C3356.
  • Walk-in service for behavioral health crisis is available 24 hours a day, seven days a week.  The Crisis Services entrance is on the lower level.
  • Business hours may differ for individual organizations within C3356 – RHA Outpatient hours are 8am – 5pm, Monday through Friday. Some evening groups are scheduled.
  • You may call C3356 24 hours a day, 7 days a week, to talk with a staff member, get information about services and learn more about how C3356 can help you.  Call (828) 254-2700 to talk with an RHA staff member at C3356.

HOW TO ACCESS MOBILE CRISIS SERVICES

RHA provides Mobile Crisis Services to support a person in crisis who may not be able to come to C3356.

Call 1-888-573-1006 for Mobile Crisis.